Terms of Service | Pharmacy Weight Loss Rushden
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Terms of Service

Last updated: 23 July 2026

Terms of Service – Pharmacy Weight Loss Rushden

Pharmacy Weight Loss Rushden
GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Rushden is a General Pharmaceutical Council (GPhC) registered online pharmacy operating in Rushden, UK (GPhC No. 9012511). We provide clinically supervised weight loss consultations and prescription medicines to eligible patients.

2. Eligibility

To use our services, you must:

We reserve the right to decline or cancel any order where clinical criteria are not met, or where we believe the information provided is incomplete or inaccurate. Our services are not suitable for women who are pregnant or breastfeeding.

3. Prescriptions and Clinical Assessment

All prescription medicines are issued only following a clinical assessment by our qualified pharmacist prescriber. Submitting a consultation form does not guarantee that a prescription will be issued.

You must disclose all current medications, medical conditions, and relevant health history. Providing false or misleading information may result in harm and will void any obligation on our part for adverse outcomes. We may contact your GP to share prescribing information in line with good clinical practice.

Prescriptions are issued in accordance with current UK clinical guidelines and remain the clinical judgement of our prescriber. We reserve the right to refuse, limit, or discontinue treatment at any time on clinical grounds.

4. Payment

Payment is required in full at the time of ordering. We accept major credit and debit cards. All transactions are processed securely using encrypted payment technology.

Prices displayed on our website include any applicable VAT and are correct at the time of publication. We reserve the right to amend pricing at any time. If a pricing error occurs, we will contact you before processing your order.

5. Delivery

Once your order has been reviewed and approved by our pharmacist prescriber, we aim to dispatch your medication within 1 working day. Delivery times may vary depending on courier availability and factors outside our control.

All medications are dispatched in discreet, secure packaging. It is your responsibility to ensure someone is available to receive temperature-sensitive items where applicable. We are not responsible for delays caused by incorrect delivery information provided by you.

6. Cancellations and Refunds

You may cancel your order at any time before it has been approved and dispatched by contacting us promptly. Once a prescription has been issued and your order dispatched, we are unable to accept returns or issue refunds for prescription-only medicines under UK pharmacy regulations.

If your order is declined following clinical assessment, you will receive a full refund within 5 to 10 working days. If a product is received damaged or incorrectly supplied, please contact us within 48 hours of receipt and we will arrange a replacement or refund as appropriate.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. Our services do not replace your regular GP or healthcare provider. You should always inform your GP of any new medications you are taking.

Weight loss treatments carry potential side effects. You are responsible for reading the patient information leaflet supplied with your medication and contacting us or seeking urgent medical attention if you experience any adverse effects.

8. Privacy and Data

We handle your personal and medical data in accordance with UK GDPR and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these terms, please contact Pharmacy Weight Loss Rushden via the details provided on our website. We are regulated by the General Pharmaceutical Council (GPhC No. 9012511).