Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Rushden | GPhC Registration No. 9012511 | Last updated: July 2026

Pharmacy Weight Loss Rushden is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Pharmacy Weight Loss Rushden is a GPhC registered online pharmacy weight loss clinic serving patients in Rushden and across the UK. As a registered pharmacy (GPhC No. 9012511), we are both a data controller and, where applicable, a data processor for the personal and health information you provide to us.

What Data We Collect

We may collect the following categories of personal data when you use our services:

• Personal identifiers: Full name, date of birth, address, and contact details including email address and phone number.
• Health information: Medical history, current medications, weight, BMI, and any other clinical information relevant to your weight loss treatment.
• Payment information: Billing details processed securely through our payment provider.
• Communication records: Records of messages, consultations, and correspondence with our pharmacy team.
• Technical data: IP address, browser type, and website usage data collected automatically when you visit our site.

How We Use Your Data

We collect and process your data for the following purposes:

• To assess your suitability for weight loss treatment and provide safe, appropriate pharmacy services.
• To enable our pharmacist to review, approve, and dispense your prescription or medication orders.
• To process payments and arrange delivery of your medication, which is dispatched within one working day of pharmacist approval.
• To comply with our legal and regulatory obligations as a GPhC registered pharmacy, including maintaining accurate dispensing records.
• To send you important service updates, treatment reminders, and safety information related to your medication.
• To improve our website and services based on anonymised usage data.

Our lawful basis for processing health data is Article 9(2)(h) of the UK GDPR, which permits processing necessary for the provision of health or social care treatment. For general personal data, we rely on legitimate interests and contractual necessity.

Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors interact with our site. Cookies are small text files stored on your device. We use the following types:

• Essential cookies: Necessary for the website to function correctly and cannot be disabled.
• Analytics cookies: Help us understand website traffic and user behaviour using anonymised data.
• Functional cookies: Remember your preferences to improve your experience.

You can manage or disable non-essential cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.

Third-Party Sharing

We do not sell your personal data. We may share your information only in the following limited circumstances:

• Healthcare providers: With GPs or other clinicians where necessary for your safe treatment or in an emergency.
• Delivery partners: Limited contact and address details shared with courier services to fulfil your medication delivery.
• Payment processors: Secure payment providers who handle your transaction data under strict data protection agreements.
• Regulatory bodies: Where we are legally required to share information, such as with the GPhC, MHRA, or law enforcement agencies.
• IT service providers: Trusted technology partners who support our systems and are bound by data processing agreements.

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

Data Retention

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised. Payment records are retained only as long as required by financial and legal obligations.

Data Security

We implement appropriate technical and organisational measures to protect your personal and health data against unauthorised access, loss, or disclosure. All data is stored securely, and access is restricted to authorised pharmacy staff only.

Contact Us

If you have any questions about this privacy policy, wish to access your data, request a correction or deletion, or raise a data-related concern, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

You also have the right to raise concerns with the relevant supervisory authority if you believe your data has not been handled appropriately.